Eligible: Faculty & Staff
Availability: 24 Hours, 7 Days
Support: Monday - Friday, 8:00 a.m. - 6:00 p.m.
Used in high volume areas, Automatic Call Distribution (ACD) distributes incoming calls to a central number in a predetermined pattern to your office staff. Calls are routed in the order received to the next available representative. ACD service is only available in conjunction with digital telephones.