Voicemail Service

Eligible: Faculty & Staff

Availability: 24 Hours, 7 Days

Support: Monday - Friday, 8:00 a.m. - 6:00 p.m.

AKAs: Communite, Message Interaction Center, MIC


Communité/MIC is a comprehensive, large-scale solution for unified communications, allowing users to retrieve VoiceMail and faxes through a personal web site or a touch-tone phone. Advanced features include Follow Me, presence management, call screening, rulebased call routing, and message notification. 


  • Required: Must have UM telephone and voice line.


  • Customize the system to meet your specific needs by creating rules to handle telephone calls, faxes, and voice messages. Set rules based on certain conditions, such as the time of day, or your availability status, forwarding a call to another number. A key feature of Communité is the telephone user interface (TUI). The interface lets you dial in and retrieve messages from any touchtone phone. 


  • Monthly Charge $10.30 Installation Charge $10.30 (per group of 10 boxes) 

Get It Here

  • Contact the UMIT Service Desk at (305) 284-6565 and send a Telelcommunicaitons Service Request (TSR)