Enterprise Content Management (ECM)

Enterprise Content Management (ECM) is a comprehensive Information Technology resource for managing information, the most important strategic resource that an organization has to manage. The key components of ECM at the University of Miami are: Document Management and Report Distribution.

The University has purchased Hyland’s OnBase products for use by all departments. We have an enterprise license for the University so there is no additional cost when adding departments.

ECM’s goal is not recreating what youhave been doing, but innovate and improve on what you could be doing, to save time, space and to move the University forward.

The University’s ECM team will help departments analyze their current business environment and implement an infrastructure which will facilitate access, archival and retention of your departmental data. We will design working applications to improve use and security of data. Benefits include:

  • Work flow designed to meet individual department needs
  • Provide automatic redaction of sensitive information
  • Ease of accessibility to important data
  • Freeing up space currently used for storing paper documents
  • Eliminate the need to store paper documents
  • Improved return on investment
  • Incorporating full content management features and functionalities
  • e-Forms
  • e-Signature
  • Securing data from natural disasters
  • Forms management
  • Canon MFD connectivity to OnBase


Access Training via ULearn: http://miami.edu/ulearn
  • RDS Web Training: In ULearn, search for ‘RDS Web’ at the upper right of screen. In the results window, click RDS Web Training. From the available sessions, click Request to register.
  • EOS Thin Client Training: In ULearn, search for ‘EOS’ at the upper right of screen. In the results window, click EOS Thin Client Training. From the available sessions, click Request to register.

Learn More about OnBase:

For More Information:
Enterprise Content Management (UMiami):
James Balter (Director) 305-284-2478
Lourdes Wolf Marenus 305-284-2336
Vanessa Valdes 305-284-6006
Michelle Gonzalez 305-284-6002
Report Distribution System:
Brett Booz 305-284-5105
Gilbert Serein 305-284-4976
Enterprise Content Management (UHealth):
Sergio Seide 305-243-2455
Michelle Gonzalez 305-284-6002
Revised March 8, 2017
For issues or changes, please contact: Vanessa Valdes