Systems Infrastructure

The Systems Infrastructure unit manages physical and virtual server infrastructures, which includes the installation and management of server infrastructure equipment, virtual server hypervisor platforms, and server operating systems, and the management of security updates and patch management for server operating systems.

This unit manages storage infrastructure services such as Storage Area Network (SAN) and Network Attached Storage (NAS) resources, including the management of server based file storage resources such as collaborative network file shares and home folders, and manages data protection services to back-up and restore data using enterprise backup, recovery tools, and off-site storage of mission critical data backups by means of tape vaulting services provided by vendors such as Iron Mountain.

Additionally, the unit manages campus-based data centers and coordinates support infrastructure management with UM Facilities and vendors for HVAC, UPS, generator, and fire suppression, hosts IT equipment for other departments, and tracks all data center hosted equipment.