IT News

New Process for Governance Requests

As of October 24, 2017, UMIT has implemented a new governance request process. The new process streamlines requests for service (RFS) into an easy-to-use online form via UService (ServiceNow).

Those submitting governance requests now have the ability to attach supporting documentation to requests, communicate with Governance team members quickly, and track the approval process from start to finish in UService. With the introduction of preset online submission fields, requests no longer need to be transferred from PDF into digital requests – in turn, creating an expedited request fulfillment process.

For more information, please visit the UMIT Governance SharePoint site. A link to the new governance request online form has been posted within the SharePoint site.