Network and Voice

Network and Voice

View our product offerings for phones, utilize videoconferencing, connect to the network, and more.

See:  Automatic Call Distribution
A menu of options with a recorded message that automatically reroutes your calls
Distributes incoming calls to a central number in a predetermined pattern to your office staff
Provides an efficient means of repeatedly providing your callers with lengthy and/or detailed information
The University’s student network available in the Residential Colleges and the University Village
Wireless network access for UM guests
See:  Computer Support - Faculty and Staff
See:  Voicemail Service
Provides wide ranging office technology and support in a networked environment
See:  Unified Contact Center Enterprise VoIP

See:  Telecommunications Wiring
Dialing instructions for on-campus, off campus, long distance, and international calls
World-wide roaming access service developed for the international research and education community
Domestic Inbound toll-free service so incoming callers do not have to pay long-distance charges
See:  Voicemail Service
See:  Voicemail Service
See:  Telephone Services Request
See:  Voice and Network Orders
SecureCanes is a wireless network with enhanced security features
See:  Virtual Private Network
Voice Telephone and Network training instructions in both audio and video formats are available
Report trouble and repairs for your voice and network services
Supporting all aspects of telecommunication wiring for both voice and data
A Telecommunications Service Service Requisition (TSR) is necessary for all telephone service requests
See:  Telecommunications Training
See:  Telecommunications Wiring
Cable TV is provided to each residential college room and on-campus apartment
See:  Inbound 800 Toll-Free Service
See:  Unified Contact Center Enterprise VoIP
A VoIP sophisticated automatic call center.
Provides a web-enabled portal for creating an SSL-based Virtual Private Network (VPN) connection
A Telecommunications Service Service Requisition (TSR) is necessary for all voice and data orders
Voice teleconferencing services for three or more locations
Telephone automatic voice messaging service
See:  Telecommunications Training
See:  Virtual Private Network
See:  Wireless Networks
The University of Miami has several wireless networks avaliable for your wireless needs