IT News

Access Suspected-Spam Messages via Microsoft’s Quarantine

To better protect the University community from potential email threats, University of Miami Information Technology (UMIT) implemented Microsoft (MS)’s advanced online threat Email Protection system at the end of 2017. One of the tools within this threat protection system – quarantine – is used by Microsoft to determine if an email in your inbox has a high-level of spam likeliness. If suspected to be spam, Microsoft automatically places the message inside the quarantine box. These suspected spam messages never reach your inbox.

As a reminder, UMIT provides all UM faculty, staff, and student access to their quarantine folders via miami.edu/quarantine! Please be sure to check your quarantine folder on a regular basis, as messages that are not spam may be inadvertently quarantined by the system. You can view and manage your quarantined messages here. You can also opt-in for the spam digest, which provides a list of your quarantined email since the last digest.

For more information, please review the details below:

If you have any questions or concerns, please contact the UMIT Service Desk at: (305) 284-6565 or help@miami.edu.

Thank you.