Staff - IT Gateway | University of Miami Information Technology

IT Gateway for Staff

Staff Essentials

Access email, Workday, Teams, and other essentials.

Discover IT Tools

Download apps like Adobe, access AI tools, and much more.

New to the University

Get started with and set up necessary IT resources.

IT News and Alerts

Explore the latest IT news, changes, and upgrades.

Contact IT Support

Get assistance from your dedicated IT support team.

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Get Started

Scroll Down to Access All Resources!

Staff Essentials

Cards

CaneID Self-Service

Manage your CaneID password.

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Email

Access your University email account.

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MFA

Necessary login step for identity verification.

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Survey Tools

Create a wide variety of surveys and online forms.

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Microsoft Teams

Chat, call, and collaborate with others.

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Cloud Storage

Store and share files via Box, OneDrive, and more.

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AI Tools

Access Firefly, Copilot, Gemini, and more AI tools.

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Staff Software

Find and install all kinds of software and applications.

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Zoom

Make and receive video calls.

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Workday

View organizational and financial information.

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Microsoft 365

Install Word, Excel, PowerPoint, and more.

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Campus Wi-Fi

Connect to employee-only networks around campus.

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Cards

View All IT Products from A-Z

Browse the A-Z listing—an alphabetized list of every IT product, software, application, tool, and service you can access at the University of Miami.
View A-Z List of IT Services and Products

Discover IT Tools

Cards

Highlighted Resources

Artificial Intelligence (AI) Tools - myUM - Workday

Cards

Collaboration Tools

Professional Development

Software & Applications

New to UM

About Your CaneID and Password

Your key to accessing all University systems.

Enroll for Multi-Factor Authentication (MFA)

Multi-factor authentication to verify your identity.

Get a Cane Card

Your official University identification card.

Log in to UM Email

Stay connected with University matters.

Download Microsoft Office 365 Suite

Use Word, Excel, PowerPoint, and more.

Download Software for Staff

Install essential programs.

Explore LinkedIn Learning

Expand your skills with online courses tailored for staff.

Visit Workday

View your organizational and financial information.

Access ULearn

Engage in professional development and training.

Explore IT Resources for Staff

Discover what else is available for staff.

View Campus Maps

Navigate your way around campus.

Explore Travel Program and Bookings

Easily book flights, hotels, and rentals.

Apply for a Parking Permit

Secure your spot on campus.

New Employee Orientation

Your introduction to the University of Miami.

IT Service Desk Support

Get tech support from the help desk.

Wireless and Wired Networks

Connect to campus networks.

Remote Access Technologies

Access University resources remotely.

Communication and Collaboration Tools

Tools to communicate and collaborate via email, cloud storage, video conferencing, and more.

IT News and Alerts

Keep up with news and alerts from IT to stay informed about important changes and improvements.

IMPORTANT NEWS FOR STAFF

The University of Miami is transitioning multi-factor authentication (MFA) services from Duo to Microsoft Authenticator in 2025. Self-enrollment is open now! Self-enrollment ensures uninterrupted access to University systems! Learn more.

Click below to read all IT news and updates:

TAKE ME TO IT NEWS PAGE

ALERTS

Stay updated with the latest IT system alerts. Visit the IT Alerts Page for more information.

TAKE ME TO IT ALERTS PAGE

IT Support

For IT support, contact the 24/7 IT Service Desk. For Coral Gables/Marine, call 305-284-6565 or email help@miami.edu; for UHealth/MSOM, call 305-243-5999 or email help@med.miami.edu.

 

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