Welcome

Quick Links: About UMIT - CaneID Information - MFA - Email at the U - Wireless Networks - Help and Support

About UMIT

The vision of University of Miami's Department of Information Technology (UMIT) is to be the best information technology organization in higher education and healthcare; recognized for strategic leadership, innovation, and collaborative partnerships in achieving the University's academic, clinical, and research goals.

UMIT's mission is to provide innovative, secure, and reliable solutions in collaboration with our stakeholders that enhance teaching and learning, enable cutting-edge research, advance the clinical enterprise, and enrich the core business infrastructure. We will operate as a knowledgeable, professional, and responsive team, and promote a culture of trust, transparency, and respect. We are committed to achieving the goals set forth in the IT strategic plan through the utilization of models of measurable and continuous improvement, best practices, and proven methodologies. Learn more.

CaneID Information

CaneID is an authentication process that provides access to multiple University of Miami systems/services via use of a username and password. When you join the University of Miami as an active student, faculty, or staff member, a CaneID is automatically created for you—in this case, you do not need to create a CaneID on your own.

Note: Your Login ID is used to access the majority of University of Miami systems, such as Workday, Blackboard, CaneLink, etc. View your Login ID, CaneID, UM ID (C#), and EMPLID here.

Important: You need an active CaneID to access UM's online resources.

Get Started

• caneid.miami.edu
  

Quick Links

• Forgot Your Password
• Change Your Password

Undergraduate Applicants

• To check your application status, please change your temporary CaneID password (if you have not already done so), and then visit the University of Miami's applicant portal (apply.miami.edu/access).

Multi-Factor Authentication (MFA)

Multi-factor authentication (MFA) is required for all University of Miami faculty, staff, and students. If you use any University of Miami Single Sign-On (UMSSO)-enabled applications or services—such as Blackboard, CaneID, CaneLink, myUM, and/or Workday—then you will need to know more about MFA. The goal of MFA is to create a layered defense and make it more difficult for an unauthorized person to access your information. MFA adds a step to the login process and requires you to prove your identity after entering a username and password by responding to a prompt.

The University of Miami uses Microsoft Authenticator for MFA services.

For instructions on how to manage your University of Miami Microsoft Authenticator account—including adding a new device, deleting a device, and/or changing your default authentication method—review the following tip sheet:

How to Manage Your MFA Account/Device(s)

If your mobile device is unable to access a Wi-Fi or cellular network, you can still complete the sign-in process by manually generating a verification code from the Microsoft Authenticator App and entering it on the University of Miami's sign-in page. Review the following tip sheet for instructions:

How to Manually Generate an MFA Access Code

Available Authentication Methods

With Microsoft Authenticator at the University of Miami, you can use the following authentication methods: the Microsoft Authenticator app* to enter the code provided on the login page, or a physical hardware token to generate a code.

*Note: The Microsoft Authenticator app is the recommended option, as it works well over WiFi as well as mobile connections.

For more information, visit the MFA service page.

Email at the U

To log in to your University of Miami email, visit email.miami.edu.

Wireless Networks

The University of Miami provides various wireless networks for the University community:

• CaneNet Wireless for enrolled UM students, including student employees
• UMiamiWireless for UM Coral Gables/Marine faculty and staff
• SecureCanes for UHealth/MSOM faculty and staff
• CanesGuest for guests (including alumni)
  
  
  • Information for Guests:
    • CanesGuest Documentation
    • DIY: How to Connect to CanesGuest on Your Device
    • How to Remove CanesGuest
    • CanesGuest Terms of Use and Privacy Notice

UM students should connect to the University's secure wireless network via CaneNet Wireless, UM Coral Gables/Marine faculty and staff should connect via UMiamiWireless, and UHealth/MSOM faculty and staff should connect via SecureCanes—these three networks provide encryption for wireless communications, making it safer to use wireless devices (such as laptops, smartphones, and tablets).

CanesGuest is an open (does not require a password), unsecured, and unencrypted network.

To connect to a UM wireless network, all that is needed is a device with an 802.11a, 802.11g, 802.11n or 802.11ac wireless LAN card. You can surf the Internet, check email, and much more from anywhere within our wireless clouds at the Coral Gables, UHealth/MSOM, and Marine campuses. For additional wireless information and support, please contact the IT Service Desk – Coral Gables/Marine: 305-284-6565 or help@miami.edu; UHealth/MSOM: 305-243-5999 or help@med.miami.edu.

Did you know you can make voice calls via a Wi-Fi network instead of using your phone carrier's network connection? Review the following Wi-Fi calling tip sheet:

• Wi-Fi Calling for Students
• Wi-Fi Calling for Faculty and Staff

Help and Support

*Students: For after-hours support, please contact the IT Service Desk.

Report an Information Security Incident

Did you receive a suspicious email? Do you suspect your device or account have been compromised? These types of incidents and more should be reported immediately to the Information Security Office (ISO) at: infosec@miami.edu.