IT News


Made for U


Tech that Works for U

  • Tech that Works for U is a new tech talk series dedicated to teaching you how to use the productivity tools available to you at the University of Miami.

IT's Summer Travel Tips: Protect Your Personal Information


IT Resources for New UM Students

  • To ensure a smooth start to your academic year, check out some great IT resources available to you, including: Adobe Creative Cloud, Office 365, McAfee Virus Scan, and much more!

Microsoft’s Windows 7 will No Longer be Supported as of January 14, 2020

  • After this date, Windows 7 machines will no longer receive Microsoft patches to ensure that they are properly secured, which can result in hackers taking over your machine or compromising your personal information.

University of Miami Becomes Florida's First Adobe Creative Campus

  • The University of Miami (UM) is now providing the full suite of Adobe Creative Cloud (Adobe CC) software to all faculty, staff, and students at no cost, making UM the first Florida Adobe Creative Campus.

New 3-D Printers at UM’s Richter Library Promote Creative Learning Techniques for the University Community

  • The educational principle of learning by creating is expanding in an innovative way thanks to 3-D printing. 3-D printing is the process of making a physical object from a three-dimensional digital model. Recently, UM’s Richter Library and UMIT’s Academic Technologies team collaborated to upgrade the library’s Digital Media Lab by adding three new Ultimaker 3-D printers.

New Process for Governance Requests

  • UMIT implemented a new governance request process on September 26, 2017. The new process streamlines requests for service (RFS) into an easy-to-use online form via UService (ServiceNow).

Access UM's Network via UMIT's Approved Remote Access Tools

  • In an effort to reduce potential security risks, UMIT has turned off the ability to log in to the UM network through the use of unsupported remote access tools.

Access Suspected-Spam Messages via Microsoft's Quarantine


New Email Security Enhancements Starting July 2018

  • In July, UMIT will enable the following new email security enhancements: 1) Email notifications for data loss prevention (DLP); and 2) Email auditing for troubleshooting and support.

New Email Protection Implemented on September 30, 2017

  • To better protect the University community from potential email threats, UMIT has implemented Microsoft (MS) Email Protection – a combination of Microsoft’s advanced threat protection and exchange online protection – to replace Proofpoint.

High Sierra, Apple’s Operating System, Now Compatible with McAfee Products

  • UMIT has completed testing of High Sierra, the new version of Mac’s operating system (macOS). High Sierra is now compatible with McAfee products, including anti-virus and encryption software.

UMIT's Wifi Tune-Up Stations

  • At UMIT's Wifi Tune-Up Stations, you can have your wireless device(s) updated for optimal performance and report any troubles you may be having with wireless connectivity!

Wireless Networks at UM: SecureCanes and CanesGuest

  • The University of Miami provides two wireless networks for the University community: SecureCanes (for faculty, staff, and students) and CanesGuest (for guests). Faculty, staff, and students are strongly encouraged to use SecureCanes, which has added security to protect the University’s sensitive academic, administrative, and medical records information.



Don't Get Phished - Protect Yourself and Stop Identity Theft

  • Phishing is a form of fraud, in which an attacker tries to learn private information (such as login credentials) by masquerading as a reputable entity or person (usually via email).

Stop Scam Phone Calls and Vishing

  • Vishing (a combination of the words "voice" and "phishing") is the fraudulent practice of attempting to steal information or gain unauthorized access to your personal information via a telephone call.

Safety Advisory: Avoid Technical Support Scams

  • Take precaution when answering a phone call from an unknown or 1-800 number, or if you see a "help" window pop up in your web browser unexpectedly. These could be technical support scams where a representative is offering to help fix a computer problem or sell you a software license.

Stay Secure: Change Your CaneID Password Online


Enroll in Multi-Factor Authentication (MFA) Today!

  • Multi-Factor Authentication (MFA) is now required for all University of Miami faculty, staff, and student employees. MFA uses a second factor (ex. mobile phone or landline) to authenticate your login - in addition to your CaneID credentials. Since hackers don't have physical access to these devices while attempting to compromise your account, your information is secure.

Office 365 Tips: Did "U" Know


New and Improved Features for Office 365

  • Learn more about Microsoft Office 365 features that are being added this year, and get links to additional content to help you take advantage of these improvements and additions.



Updates for UM's Collaboration and Cloud-Storage Solutions

  • Review new features and updates for the University of Miami's collaboration and cloud-storage solutions.

Qualtrics / USurvey Updates


Meet Microsoft Teams

  • Microsoft Teams, a chat-centered workspace in Office 365, brings people, conversations, files, and tools into one place, so everyone has instant access to everything they need. Teams is now available to all faculty, staff, and students through Microsoft Office 365.

UM Network Update: 802.1x Authentication

  • UMIT is implementing a new authentication method (802.1x) for wired devices in a phased-approach (a wired device is an electronic device that connects to the Internet through a physical connection). This security enhancement will help validate and ensure authorized access to our UM network.



University of Miami's VPN Upgrade

  • UMIT has completed a virtual private network (VPN) upgrade, which provides the University community with more efficient external connectivity to resources within the University of Miami network.



InfoEd Support Transitioning to the UMIT Service Desk

  • InfoEd customer support will soon be transitioned to the UMIT Service Desk. Once completed, you will be provided with 24/7 support.



UHealth Wireless Network Modified

  • As part of the University of Miami’s effort to improve wireless connectivity, the UHealth wireless network at the Medical campus was restricted to those with an account on the Medical domain.

SecureCanes Wireless Network Update

  • As part of the University of Miami’s initiative to improve wireless connectivity, UMIT updated the 802.1x certificate for the SecureCanes wireless network (across all campuses).

UMIT: Give to United Way

  • Did you know that every unrestricted dollar you give to the United Way is worth $2.16 of help to the community? Take a quick look at how far your contribution can really go.

UMIT Newsletter


Frank Azuola Named Associate Vice President for Enterprise Applications and Services

  • As a member of the UMIT Executive Cabinet, Frank will serve as a visionary enterprise application architect for the University of Miami and will work to constantly evolve the highly-integrated nature of the university’s enterprise systems with a goal of efficient operations and high-quality data.