Based on feedback provided by UM students in the 2023 IT client satisfaction survey, students indicated a preference for Gmail as their email system. On August 1, 2024, students transitioned from Outlook to Gmail for University of Miami email.
In early January 2024, Microsoft automatically updated the Microsoft Teams desktop application to new Teams. The new Microsoft Teams app was reimagined from the ground up for a faster, simpler, and more flexible experience. (Note: As of April 1, 2024, the new Teams client has been automatically installed for users who are still using classic Teams.)
Yahoo Mail App May Have Inadvertently Deleted Messages from Synced Accounts
Yahoo recently announced they identified an issue that may have caused synced emails to appear deleted in Yahoo Mail app inboxes, starting on October 25, 2023. These messages appear to have been deleted internally, and the syncing process then caused emails in Office 365 or Exchange Online email accounts to also be deleted.
As of September 30, 2024, Teams Live Events are no longer supported, and access has been discontinued. Teams Live Events users cannot schedule, start, or join any events after this date.
Changes to Email Links in Outlook for Windows Opening in Microsoft Edge
Microsoft has implemented a new feature in Outlook for Windows computers, where email links now open in Microsoft Edge instead of your default web browser. If you prefer to open email links in your default web browser rather than Edge, you can adjust the setting within Outlook.
Access UM Email On the Go with the Outlook Mobile App
While working remotely, the recommended tool to access and manage UM email on a mobile device is the Outlook mobile app. We invite you to check out the following great features available on the Outlook mobile app.
Outlook Tips: How to Ensure You're Sending Messages to a University of Miami Email Address
To ensure the correct email address is used for all University-related business, we ask that you pay special attention to the email address displayed when sending messages to faculty, staff, and students. You can quickly verify that you're sending to the correct email address via Outlook by clicking on the person's name when it auto-completes in the "To:" field, and the email address being used will be displayed.
Join this online course for just 15 minutes a week to gain knowledge and skills about all aspects of Listserv, including creating and managing newsletters, discussion forums, and more!
Improved Email Security at The U: Legacy Email Protocols have been Disabled
Microsoft will no longer support email connections using the Internet Message Access Protocol (IMAP), Post Office Protocol (POP), and Basic Authentication legacy protocols.
Text Message Notifications Feature in Outlook on the Web has been Retired
If you are currently using Outlook on the Web (OWA)'s text message notifications feature for University of Miami email, please be advised that Microsoft retired this feature in OWA on September 30, 2020; however, notifications are available via the Outlook mobile phone app (on Android and iOS).
Login Experience for Office 365 Applications and Services
A University-wide login experience has been enabled for all Office 365 applications and services, including email via Outlook on the web, OneDrive, Teams, and SharePoint sites.
Microsoft Teams, a chat-centered workspace in Office 365, brings people, conversations, files, and tools into one place, so everyone has instant access to everything they need. Teams is now available to all faculty, staff, and students through Microsoft Office 365.
