Multi-Factor Authentication Transition

Self-enrollment is launching soon!  Bookmark this page for the latest information.

Based on your feedback, we are switching multi-factor authentication (MFA) services from Duo MFA to Microsoft's Entra MFA in fall 2024. We invite you to learn more about the MFA transition at the University of Miami. Self-enrollment will open in September 2024, and will close on December 16, 2024.

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Overview

All about the transition from Duo MFA to Microsoft Entra MFA.

We have analyzed your feedback from a variety of sources, and recognized the opportunity to improve the functionality of our multi-factor authentication (MFA) system, Duo MFA. As a result, we will be switching to Microsoft's multi-factor authenticator, Entra MFA, this fall 2024. Self-enrollment will open in September 2024, and will close on December 16, 2024.

Entra MFA is deeply integrated within the broader Microsoft ecosystem, offering a seamless authentication experience across countless applications and platforms. Entra MFA not only enhances security, but also simplifies access management for our organization—a crucial aspect of our continued growth.

Entra MFA works by requiring two or more of the following authentication methods:

  • Something you know, typically a password.
  • Something you have, such as a trusted device that's not easily duplicated, like a phone or hardware key.
  • Something you are, via biometrics like a fingerprint or face scan.

Get Started

Learn how to enroll in Microsoft Entra MFA today!

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Step 1: Enroll in Entra MFA.

Follow our enrollment instructions to set up your University of Miami CaneID account with Microsoft Entra MFA for the first time: Instructions coming soon!

Step 2: Download the app.

Download and install the Microsoft Authenticator app on your mobile device from the Apple App store and/or Google Play store. Using the app, you can easily verify your University login.

Step 3: Review tip sheets.

Get to know how to use Entra MFA by following the University's step-by-step tip sheets, including different ways to verify your login and more: Tip sheets coming soon!

Frequently Asked Questions

Have questions? Get answers now.

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  • What is MFA, and what is changing?

    Multi-factor authentication (MFA) adds a step to the login process and requires you to prove your identity after entering a CaneID and password by responding to a prompt to enter a passcode using a mobile device, tablet, or token. MFA is required for all University of Miami faculty, staff, and students.

    Based on University community feedback, we are switching MFA services from Duo MFA to Microsoft's Entra MFA in fall 2024. Self-enrollment will open in September 2024, and will close on December 16, 2024.

  • What do I need to do to prepare?

    Before December 16, 2024, you should enroll your device(s) in Entra MFA. (Enrollment instructions coming soon!)

    Enrolling in Entra MFA before December 16 will ensure a smooth transition to the new MFA service and uninterrupted access to the University of Miami systems you access.

  • Who do I contact if I run into issues?

    The IT Service Desk is available 24/7 to provide technical support. Contact the IT Service Desk at 305-284-6565 or help@miami.edu.

Technical Support

Need help? We're available 24/7!

For technical support—available 24 hours a day, 7 days a week—please contact the IT Service Desk at 305-284-6565 or help@miami.edu.

 

 

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